Politique d’expédition

Shipping Policy:
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time

Shipping methods：

We have a warehouse in the United States, and some products typically take 7-10 days to ship from our local US warehouse.

We have a warehouse in Poland, Europe. Shipping costs vary by country and will be calculated based on the specific country. Some products typically take 7-10 days to ship from our European warehouse.

For pre-ordered/back-ordered items:
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.

Tracking your order:
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.

Wrong address disclaimer:
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.

Returns:
You cover return shipping costs. Refer to our Refund Policy for details on returns.

Lost/stolen packages:
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email support@arwibonscooter.com